About Patient Access

If you wish to, you can now use the internet to book some appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. You can also still email, telephone or call in to the surgery for any of these services as well. 

Being able to see your record online might help you to manage your medical conditions. It also means that you can access it from anywhere in the world should you require medical treatment on holiday. 

The service is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.

Available Services

The following services are available to all registered patients:
 

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Registering/Resetting Patient Access

To register with patient access please call into Thursby Surgery and ask for a Patient Access Registration form. 
Upon completion of the registration form click here


If you have been locked out of, or need to reset your Patient Access, please call into the Thursby Surgery main branch with a form of photgraphic identification Passport or Driving Licence

**Please note: Registering/Resetting a Patient Access profile here at the Surgery can only be done by the patient in person and is only available to patients aged 0-10 and then 16 and over**

 

We do not offer access to online services of young people aged 11-15. From their 11th birthday, access to a child’s online record is switched off and neither the child nor the parents can access these services. The practice does not offer online services to patients aged between 11-15 years.

Respecting patient confidentiality is an essential part of good care. This applies to every patient: child, young person or adult. Without the trust that confidentiality brings, children and young people might not seek medical care and advice when they need it most, or they might not tell a doctor all the facts needed to provide good care. The same duties of confidentiality apply when using, sharing or disclosing information about children and young people as about adults. Although someone with parental responsibility can seek access to a child’s medical records, if there is information given by the child or young person in confidence, this would not normally be disclosed without their consent. In giving those with parental responsibility online access to their children’s records, there is a risk that we could breach the confidentiality of the child.

For this reason, we have decided to adopt the policy that parents of children aged 11-15 years cannot currently have online access to their child’s records, nor do we allow children in this age group to access these online services for themselves.

You can still of course apply for a copy of your child’s medical record just as before, Please ask reception for details of how to apply.

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